Nicoletti-Flater Associates, PLLP
Specialists in Police and Public Safety Psychology, Crisis Intervention, Trauma Recovery, and Violence Prevention
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Training Services

**Please note that this page is a work in progress.  We are currently working to outline some of our most requested trainings.  Check back regularly to see additional training options listed.** 

If you would like more information about any of our trainings or would like to discuss collaborating with us to build a new curriculum not currently listed, please contact us at: 303-989-1617 or

Law Enforcement and First Responder Trainings:

Advanced Verbal Techniques: This is a CIT course that officers specific and mental illness-dependent verbal techniques.

Intro to Verbal Techniques: This is a CIT course that provides techniques and suggestions of intervention when encountering someone with a mental illness, as well as techniques on establishing rapport with any person an officer encounters. It provides details on how to ask questions in a way to help gather information on the person, and how to explain things in laymen’s terms.

Basic Strategies for De-escalation: This is a CIT course that includes basic verbal and body language techniques officers can use to de-escalate a person who is in crisis, so they are then able to get the information needed to perform their task.

Communication and De-escalation: Academy class on basic communication skills while on the job and ways to de-escalate a crisis.

Law Enforcement Family Survival Tactics: This course is provided to law enforcement officers and their spouse/partners.  It covers a variety of topics including: police family dynamics, critical incident stress, mental & physical wellness, and resiliency.

Learning in high stress environments: Class taught during the Academy and FTO about ways to learn and retain information while in a high-stress environment.


Mental Illness Overview: This is a CIT course that provides an overview of various mental health diagnoses and symptoms. The purpose of this course is not for officers to learn to diagnose mental illness, but instead to recognize when one may be present, and learn to work with it.

Morale and Resiliency: In-service training on ways to improve department morale and increase resiliency and stress management.


Officer Involved Shootings: Training provided in the aftermath of an officer-involved shooting that details possible reactions and ways to mitigate trauma.

Public speaking: Academy course on techniques to improve public speaking.

Special populations: Academy class on working with populations including the elderly, mentally ill, and developmentally disabled.

Stages of an Escalating Crisis: This is a CIT course that details the various stages of crisis, so that officers can identify the stage, which then informs the intervention or de-escalation technique.

Stress and Trauma: Academy course on the stressors of being in law enforcement, stress management, identifying trauma reactions, and ways to cope.

Stress and Wellness: Academy class on stress management and basic wellness.

Suicide and Suicide by Cop: This is a CIT course that outlines the state laws regarding danger to self and danger to others, as well as how to ask information to lead to these conclusions. It also includes information on how to work with a suspect in a suicide by cop situation and how to de-escalate a person in a suicide crisis.

Supervisor In-Service: In-service training that focuses on the stressors specific to those in positions of sergeant and above.

Veterans Considerations- This is a CIT course that is taught by a veteran and details some of the values that veterans are taught, specific questions to ask to gain rapport with a veteran, and other veteran-specific issues such as trauma and access to firearms.



Civilian Trainings

Active Shooter Drill Tabletop Exercises: Staff offers consultation services on developing the scenario based on organization specific factors, facilitating, and also debriefing the active shooter exercise with agencies. The purpose of this training is to assist an agency in determining their current level of preparedness while also developing action steps to take based on lessons learned.

Detection, Prevention, and Mitigation of Vicarious Trauma Symptoms: This training is offered to employees who are tasked with directly or indirectly working with victims of traumatic incidents.  Participants are provided information on trauma symptoms and management strategies.

Identifying and Diffusing Angry Behavior in the Workplace:  This training covers coding behavior, recognizing and dirupting concerning behaviors, and strategies for de-escalating agitated and distraught individuals.  

Workplace Violence Prevention: This training provides participants with information related to the detection, disruption, and risk assessment of potentially violent individuals.  Basic safety considerations for preventing a violent incident are discussed.

Resiliency in the Workplace: This training covers stress management and is offered to companies interested in increasing morale and/or assisting employees during times of high stress.  



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